Simplified Technology. Unlimited Support.

AI Security & Governance

NBN & Business Connectivity

Hosted Voice & SIP

Managed IT Services

Cyber Security & XDR

Microsoft 365 & Copilot

Essential 8 Compliance

RTUC - Townsville - IT Managed Services

technology that works.

Support that doesn't stop.

RTUC is your local managed IT partner — delivering proactive support, enterprise cyber security, cloud services and business connectivity for organisations across Australia and New Zealand.

0 +

years in business

AU NZ

full coverage

0 /7

threat analysis

E8

policy compliant

Managed IT Services

Proactive, unlimited support

Cyber security & XDR

DER, SIEM, Essential 8, AI security

Cloud & Microsoft 365

M365, Azure, Copilot governance

Connectivity & Voice

NBN, Enterprise Ethernet, SIP

Support Portal

Log a ticket or remote session

CORE SERVICES

Everything your business needs,

under one roof.

From day-to-day IT support to enterprise-grade security and cloud management — RTUC is the single partner that covers your entire technology stack.

Managed IT Services

Proactive management of your entire IT environment — endpoints, servers, networks and cloud — with unlimited remote and onsite support. We handle IT so your team can focus on your business.

Unlimited Support

Proactive monitoring

Patch management

Asset management

Cyber Security & XDR

Enterprise-grade Extended Detection & Response, powered by Huntress, Sophos, Microsoft Defender and Bitdefender GravityZone. Includes Essential 8 compliance, AI security governance and 24/7 threat monitoring.

EDR / XDR

SIEM / SOAR

Essential 8

AI security

Cloud & Microsoft 365

Microsoft 365 management, licensing, backup and Copilot governance. We ensure your cloud environment is protected, compliant and working the way it should — including the AI features your team is already using.

M365 management

azure

copilot governance

Cloud backup

Connectivity & Voice

Business NBN, Enterprise Ethernet, 4G failover and hosted phone systems through Rummage Connect — all managed by the same team who manages your IT. One bill, one call, one team.

business nbn

enterprise ethernet

hosted voice

sip trunking

why rtuc

Local team. enterprise capability.

no lock-in.

We’re not a call centre or a reseller. We’re a team of engineers in Townsville and Brisbane who genuinely care about the businesses we support.

Local

Real people, real places

Offices in Townsville and the Sunshine Coast. When you call, you reach an engineer who knows your environment — not a script reader in an offshore centre.

modular

Start where you are

We don’t force you to hand over everything on day one. Our modular approach lets you start with one service area and build toward full managed IT at your own pace.

proactive

Fix it before it breaks

Our monitoring and patching means most issues are resolved before you ever know about them. You measure our success by how rarely things go wrong — not by how fast we fix them.

secure

Security-first by default

Every managed IT engagement includes a baseline security posture. Cyber security isn’t an add-on — it’s built into how we work, from endpoint protection to Essential 8 alignment.

stack

Best-in-class tooling

We use the tools that work best — Huntress, Sophos, Microsoft Sentinel, Bitdefender, Veeam, Datto — and we manage them properly so you don’t have to.

single

One partner for everything

IT support, security, cloud, connectivity and voice — all from the same team. No finger-pointing between vendors. One number to call when something goes wrong.

our locations

Our customer base

is growing.

The RTUC team support clients throughout Queensland including regional areas, as well as multiple businesses in New South Wales, South Australia, Western Australia,
New Zealand and shortly, Papua New Guinea.

RTUC - Townsville Brisbane

why rtuc

68% of Australian businesses

were hit last year.

Ransomware, phishing, AI-powered attacks and shadow AI are the reality for every Australian business right now — regardless of size. We build the defences to stop them.

0 %

of AU organisations hit by a cyber incident in the past 12 months.

$ 0 M

average cost of a data breach in Australia.

0 %

of employees already use unapproved AI tools at work.

0 days

average breach detection time without active monitoring.

Rummage connect

Business nbn & hosted voice

no contracts, no hidden fees.

Local support.

Month-to-month plans.

Bundled with your managed IT for a single point of contact across your entire technology stack.

NBN25

$ 71 Monthly
  •  

NBN50

$ 81 Monthly
  •  
Popular

NBN100

$ 107 Monthly
  •  

NBN250

$ 209 Monthly
  •  

Ready to simplify your IT ?

Book a free consultation with our team.

We’ll review your current environment, identify where you’re exposed, and show you what a properly managed IT setup looks like for a business your size — no obligation, no jargon.