technology that works.
Support that doesn't stop.
RTUC is your local managed IT partner — delivering proactive support, enterprise cyber security, cloud services and business connectivity for organisations across Australia and New Zealand.
years in business
AU NZ
full coverage
threat analysis
E8
policy compliant
Managed IT Services
Proactive, unlimited support
Cyber security & XDR
DER, SIEM, Essential 8, AI security
Cloud & Microsoft 365
M365, Azure, Copilot governance
Connectivity & Voice
NBN, Enterprise Ethernet, SIP
Support Portal
Log a ticket or remote session
CORE SERVICES
Everything your business needs,
under one roof.
From day-to-day IT support to enterprise-grade security and cloud management — RTUC is the single partner that covers your entire technology stack.
Managed IT Services
Proactive management of your entire IT environment — endpoints, servers, networks and cloud — with unlimited remote and onsite support. We handle IT so your team can focus on your business.
Unlimited Support
Proactive monitoring
Patch management
Asset management
Cyber Security & XDR
Enterprise-grade Extended Detection & Response, powered by Huntress, Sophos, Microsoft Defender and Bitdefender GravityZone. Includes Essential 8 compliance, AI security governance and 24/7 threat monitoring.
EDR / XDR
SIEM / SOAR
Essential 8
AI security
Cloud & Microsoft 365
Microsoft 365 management, licensing, backup and Copilot governance. We ensure your cloud environment is protected, compliant and working the way it should — including the AI features your team is already using.
M365 management
azure
copilot governance
Cloud backup
Connectivity & Voice
Business NBN, Enterprise Ethernet, 4G failover and hosted phone systems through Rummage Connect — all managed by the same team who manages your IT. One bill, one call, one team.
business nbn
enterprise ethernet
hosted voice
sip trunking
why rtuc
Local team. enterprise capability.
no lock-in.
We’re not a call centre or a reseller. We’re a team of engineers in Townsville and Brisbane who genuinely care about the businesses we support.
Local
Real people, real places
Offices in Townsville and the Sunshine Coast. When you call, you reach an engineer who knows your environment — not a script reader in an offshore centre.
modular
Start where you are
We don’t force you to hand over everything on day one. Our modular approach lets you start with one service area and build toward full managed IT at your own pace.
proactive
Fix it before it breaks
Our monitoring and patching means most issues are resolved before you ever know about them. You measure our success by how rarely things go wrong — not by how fast we fix them.
secure
Security-first by default
Every managed IT engagement includes a baseline security posture. Cyber security isn’t an add-on — it’s built into how we work, from endpoint protection to Essential 8 alignment.
stack
Best-in-class tooling
We use the tools that work best — Huntress, Sophos, Microsoft Sentinel, Bitdefender, Veeam, Datto — and we manage them properly so you don’t have to.
single
One partner for everything
IT support, security, cloud, connectivity and voice — all from the same team. No finger-pointing between vendors. One number to call when something goes wrong.
our locations
Our customer base
is growing.
The RTUC team support clients throughout Queensland including regional areas, as well as multiple businesses in New South Wales, South Australia, Western Australia,
New Zealand and shortly, Papua New Guinea.
why rtuc
68% of Australian businesses
were hit last year.
Ransomware, phishing, AI-powered attacks and shadow AI are the reality for every Australian business right now — regardless of size. We build the defences to stop them.
What is SIEM? Plain-English guide
of AU organisations hit by a cyber incident in the past 12 months.
average cost of a data breach in Australia.
of employees already use unapproved AI tools at work.
average breach detection time without active monitoring.
Rummage connect
Business nbn & hosted voice
no contracts, no hidden fees.
Local support.
Month-to-month plans.
Bundled with your managed IT for a single point of contact across your entire technology stack.
Ready to simplify your IT ?
Book a free consultation with our team.
We’ll review your current environment, identify where you’re exposed, and show you what a properly managed IT setup looks like for a business your size — no obligation, no jargon.